We welcome feedback about your journey with our drivers and you can use the form below to share your experience with us.
Please provide us with as much information as possible to assist us in identifying the driver and/or vehicle. The most useful information is either the plate number of the vehicle or the driver’s badge number.
When compliments are received these are recorded on a driver’s file and we contact the driver to thank them for their exceptional service.
We can only investigate complaints about drivers licenced by us. If a driver is licensed by another authority you will need to make your complaint to them.