Credit card 2% surcharge

We charge a 2% surcharge on all credit card payments for council tax and business rates which is in line with many councils up and down the country.

This is because processing credit card payments costs us more and the surcharge helps us to cover the cost of the additional processing.

We also want to discourage people from paying their regular bills such as council tax on credit card, which can lead to more debt in the district.

There is no surcharge on debit cards or other forms of payments, so you can avoid the surcharge by setting up a direct debit, using your debit card, or by paying with cash or by cheque. 

To use our online system e-payments system visit our online payments system.


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Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm.

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