Paying our suppliers

We know how important it is to pay suppliers on time, and how vital cashflow is to businesses. We have a great track record of paying within specified payment terms. In 2016/17 we paid our suppliers on average within 20 calendar days.

To assist in a quick and efficient payment of supplier invoices please see our policy.

When will I be paid?

If you have supplied goods or services to us, but have not been paid, your first point of contact should be the service team that ordered the goods.

The person responsible and their telephone number should be on the order email you received.

If you can't contact this person, or they are haven't been able to help you with your enquiry, then please contact the accounts payable section which administers all our payments.

Call the team on 01543 308021 or fax the team on 01543 309019.

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Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm.

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