How to pay council tax

You can pay your council tax in a number of ways. Find out more below:

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By direct debit

The easiest way to pay your council tax is by direct debit - direct debit payments are taken on a ten monthly basis (April - January) with no payments in February and March if you pay by direct debit.

If you pay by direct debit, you will pay your annual council tax bill in 10 instalments - either on the 1st or the 18th of each month. 

To set up a direct debit, call our customer services team on 01543 308900. Make sure you have your banking details and your council tax reference number to hand.

Alternatively you can fill in a direct debit payment form and return it to us by post to: Council Tax Payments Team, Lichfield District Council, Frog Lane, Lichfield, Staffs WS13 6YX.

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By debit or credit card

Visit our ePayments section to pay with a credit or debit card.

Please note: We charge a 2% surcharge on all credit card payments for council tax and business rates. This is in line with many companies and councils up and down the country.

Processing credit card payments costs more, so the surcharge will help us to cover the cost of the additional processing. We are looking to roll this surcharge out to other e-payments soon.

We also want to discourage people from paying their regular bills such as council tax on credit card, which can lead to more debt in the district.

There is no surcharge on debit cards or other forms of payments, so you can avoid the surcharge by setting up a direct debit, using your debit card, or by paying with cash or by cheque. 

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At the post office

You can use your payment swipe card at any post office. There is no charge for this service. 

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Credit and debit card payments by telephone

Simply call us on 01543 308900 to pay over the phone during office hours. Please make sure you have your credit/debit card details and council tax reference number handy.

Alternatively you can call our automated telephone payments line on 0345 234 0068 which is available 24-hours a day.

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By cheque

Make your cheque payable to Lichfield District Council and write your council tax reference number on the reverse of the cheque. Send your cheque to: Council Tax Payments Team, Lichfield District Council, Frog Lane, Lichfield, Staffs WS13 6YX.

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Pay by 12 monthly instalments

You can apply for your instalments to be paid over 12 months.

You must apply in writing to our revenues department (Revenues Department, Lichfield District Council, Frog Lane, Lichfield, Staffs WS13 6YX) no later than 10 March each year if you wish to pay in instalments between April and March.

After this date, the actual number of instalments we are able to offer will be affected by the date you apply, or from when you become liable for council tax. 

You should not withhold payments while your application is being processed. You must continue to pay your instalments on your previous bill until you are advised of your revised payments.


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Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm.

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