Warmer Homes, Greener District

Helping to cut fuel bills and create a greener district.

Warmer Homes, Greener District is an initiative to help local people improve the energy efficiency of their homes, stay warmer in winter and reduce their energy bills.

This freephone advice line is provided on our behalf by Marches Energy Agency and Beat the Cold. 

They offer impartial over-the-phone advice on:

  • How to stay warmer in winter.
  • Problems with heating and hot water.
  • Fuel bills, fuel debt and dealing with energy suppliers.
  • What grants and assistance is currently available.
  • Energy efficiency improvements and renewable technologies.

The advice line can help you access grants and other financial assistance to improve the energy efficiency of your home or to help pay energy bills.

Call the energy advice line for free on 0800 677 1543.

Additional help for vulnerable and fuel poor households

We want to make sure that as many vulnerable households as possible are able to benefit from assistance towards the cost of energy efficiency measures. By participating in a new initiative called Flexible Eligibility we are able to offer additional support for households on a low income and who:

  • live in a cold home with EPC rating of E, F or G; or
  • have a long term health condition made worse by living in a cold home.

To read more about Flexible Eligibility and our qualifying criteria download our statement of intent.

To speak to someone about this scheme, find out whether you are eligible and to begin the application process call 0800 677 1543.

Other help we can provide

Information on some of the key energy efficiency measures you can take in the home can be found on our energy efficiency measures page.

Tips and advice on how to reduce your energy use (and potentially save money) can be found on our energy saving advice page.

Advice on bills, tariffs and switching can be found on our switching energy tariff page.

We also offer a discretionary emergency home repair grant. To find out more visit our grants page.


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Phone our contact centre: 01543 308 000
District Council House, Frog Lane, Lichfield, Staffs, WS13 6YY

If you need to contact a team direct, please visit our contacts page for team phone numbers and email addresses.

Opening times

Our main reception at Frog Lane in Lichfield is open Monday - Friday, 8.45am - 5.15pm.

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