Retail, hospitality, and leisure relief 

If your business premises is used wholly or mainly used by visiting members of the public for any of the following purposes, you may qualify for retail, hospitality and leisure relief:

  • Shops, including various types of retail stores like florists, bakers, butchers, grocery stores, and more.
  • Services provided to the public, such as hair and beauty salons, travel agents, ticket offices, dry cleaners, and more.
  • Food and drink establishments like restaurants, takeaways, coffee shops, pubs, and bars.
  • Cinemas that show films.
  • Live music venues that primarily host live music performances for entertainment.
  • Sports and leisure facilities, museums, theatres, gyms, and other entertainment venues.
  • Hotels, guesthouses, boarding houses, and holiday homes.

This relief is delivered through local authority discretionary powers under section 47(3) of the Local Government Finance Act 1988. If you choose to opt out of the relief for the 2024 to 2025 billing year, you cannot change your decision later. 

What you'll get

The current relief provides a 75% reduction in business rates for the billing year from April 1 2024, to March 31 2025.

The maximum relief you can receive is £110,000 per business for the year.

Who might not be eligible

Please be aware:

  • certain types of businesses, like financial services, medical services, and some professional services, are not eligible.
  • if your business is not easily accessible to the public, it may not qualify for the relief.

How to apply

If you believe your business meets the criteria and you have not been awarded the relief, please fill in our online form:

Apply now