Process
Meeting will be held once a week, currently Thursday at 10am, at an identified location which has excellent Wi-Fi facilities to enable partners to access live systems.
The agenda for the meeting and details of cases to be discussed be circulated no later than 1 working day before the meeting to enable each agency to research those to be discussed.
New referrals for the meeting should be sent to the chair of the meeting no later than 2 days before the meeting and include as much information as it is possible to supply, for example, full name, address and date of birth, along with (if known) details of any children at the property.
An urgent case can always be raised ‘on the day’ but this should be by exception.
Notes from the meeting and actions shall, where possible, be recorded during the meeting and circulated as soon as possible afterwards.
The reasons for adding a case for discussion and removing it from the hub should be recorded.
Analysis of the outcomes of cases discussed at hub should be undertaken annually.
A record of attendance will be kept and attendees will be advised of the confidentiality statement at the start of each meeting.
Training for all attendees will be delivered annually.
Any cases that hub feels it cannot resolve should be escalated appropriately, either to individual agency management or formal risk management groups.