Pay by direct debit

The easiest way to pay your council tax is by direct debit - payments are taken on a ten monthly basis (April - January), with no payments in February and March, unless you apply to pay by 12-monthly instalments.

If you pay by direct debit, we offer four payment dates each month - you can choose to have your direct debit taken out of your bank account on either on the 1st, 10th, 18th or 25th of each month. 

To set up or amend a direct debit, visit our council tax portal. You can also pay for your council tax through a one-off payment.

Remember to have your banking details and your council tax reference number to hand.

If you don’t pay by Direct Debit, please remember to pay by the 1st of each month, or we will send you a reminder.

If you need help paying your council tax or rent, visit our benefits section.

For help or advice, contact our team on on 01543 308000, via our Live Chat or WhatsApp.

Pay by direct debit

Direct debits

If you have already set up a direct debit, you do not need to set up another one when you receive your new bill in March each year - your direct debit will remain in place.

Apply for council tax support today

Could you be eligible for council tax support?

If you are on a low income, local council tax support could help you to pay your council tax bill - you do not have to be unemployed, or unable to work to be eligible.

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WhatsApp us for help and support

When you WhatsApp us we will get back to you by the end of the working day if you message us before 4pm, although we do aim to respond within two hours. For messages sent after 4pm or outside working hours, we’ll respond on the next working day.

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