How to check a researcher is genuine
If you are contacted by a market researcher who says they are working for us and you want to check the researcher is genuine, please ask them for the name of the officer/team who has commissioned the research.
Geniune market researchers will have been instructed to offer you this information if requested.
Then please call our customer services line on 01543 308000 or email enquiries@lichfielddc.go.uk and ask to speak to the officer to check. If the officer is not available, please leave a message and they will get back to you.
All market researchers working on our behalf will also understand if you ask them to contact you another day, and will not pressure you into taking part if you do not wish to.
Market researchers working on our behalf will never ask you to disclose private and confidential information, such as your bank details.