The Freedom of Information Act 2000 gives the public 'a general right of access' to information held by all public authorities (including district councils, county councils, central government and organisations such as the BBC), subject to certain exemptions.
We are also required to produce a publication scheme, which specifies the types of information we publish or intend to publish, how it will be published, whether we will charge for the information, or whether we will provide it free of charge.
Since the introduction of the act, we have responded to hundreds of requests in our frequently asked FOI section.
It could take up to 20 working days to receive a response to your freedom of information (FOI) request and we do not need to respond to requests if the information you have asked for is already published to our frequently asked FOI section. So, before submitting your request, we recommend you find out whether we have already published the information you are looking for:
- Animal establishments, sanctuaries and dangerous animals
- Business rate full list and credit balance information
- Car parking locations, prices and statistics
- Cybersecurity questions
- Former Friarsgate project
- Friary Grange Leisure Centre
- Housing stock and tower blocks
- Public health funerals
- Public toilets, location, costs and complaints
- Taxi licensing
- Waste and recycling
- Information about services provided by other councils
We also do not have to respond to a request if:
- it does not relate to services we provide - find out more.
- we believe the request is vexatious or repetitious - find out more.
If you can't find what you are looking for please make a freedom of information request.