Instead of calling us, you are now able to send us a query directly on WhatsApp. We're trialling WhatsApp for questions about bins and recycling first, before we roll it out to other services. We look forward to helping you on WhatsApp.

WhatsApp us with your waste and recycling queries

We are running a trial pedestrianisation scheme in Lichfield City centre. As part of the trial, vehicle movement is restricted within the pedestrianised zone at all times, which includes Market Street, Tamworth Street (beyond the signs), Conduit Street, Breadmarket Street, Bore Street, Dam Street, Sandford Street (beyond the signs) and Bird Street (beyond the signs). Please be aware from Monday 22 July 2024 penalty charge notices will be issued to anyone not following the new restrictions within the pedestrianised zone. Find out more.

Smoke complaints and bonfires

Smoke nuisance
Bonfires
You are here: Dark smoke
Wood burners
Smoke control areas

Dark smoke

It is an offence to emit dark smoke from industrial, trade or business premises or from domestic chimneys. It is also an offence to burn waste that has been produced from a trade or industrial process and any waste produced during the course of normal business activity should be disposed of by other means.

If you see dark smoke coming from a premise or you suspect someone is burning trade waste you can complete the online form or call us during normal business hours.

Report dark smoke