Respecting your tenant’s home
Whilst you may own your property, it's your tenant's home.
As such, tenants have the right to privacy and peaceful enjoyment under the Landlord and Tenant Act 1985 - respecting this fosters a positive and cooperative relationship.
Key tips
- Clear communication: Keep communication professional, polite, and transparent, especially regarding maintenance, inspections, and repairs.
- Timely responses to issues: Address repair requests promptly. Timely maintenance not only keeps the property in good condition but also demonstrates respect for the tenant’s comfort and safety.
- Non-intimidation: Never use threats or intimidation to gain access or pressure tenants. Doing so can be considered harassment and may have legal consequences.
- Maintaining standards: You have a legal obligation to keep the property safe and in good repair, including plumbing, heating, and structural issues.