How we manage our trees
We carry out routine basic tree inspections and maintenance of our tree stock, including selective epicormic growth removal, deadwooding and pollarding, all of which are to enhance and prolong the life of the tree.
A more detailed arboriculturalist survey is completed every 1 to 5 years.
Our tree management procedure details what can and can’t be attended to, a brief summary of which is detailed below.
We will respond to reports of:
- Dead and poor condition trees
- Unsuitable trees in high risk location
We may respond to reports of:
- Trees affecting highway safety
- Trees affecting the safety of people or property
We will not respond to reports of:
- Trees obscuring views or blocking light
- Trees obstructing solar panels, television or satellite equipment
- Trees shedding petals, leaves, seeds, pollen, or sap
- Trees related to issues with birds or squirrels
Report a dangerous tree
If you are concerned about a tree on district council owned land, please report it to us online or call our customer services team if the tree is posing an imminent danger.
- Our customer services team is available on 01543 308000 weekdays, Monday - Friday 9am - 5pm (not including bank holidays).
- You can also Whatsapp us on 01543 308171 - if you WhatsApp us before 4pm. Monday - Friday (not including bank holidays) we'll get back to you the same day.
- For urgent out of hours assistance, please call 01527 406643 and follow the recorded instructions.
You can also contact our parks team on 01543 308867.