We are upgrading our revenues and benefits back office system and forms today (Monday 29 June). This means our teams will not be able to respond to detailed council tax, benefits and business rates enquiries on the phones, WhatsApp or by email. We expect full service to resume from Tuesday morning following final testing - we will remove this mesage when the system upgrade is complete. Thank you for your understanding.

Thank you for your patience and understanding while we prioritised the safety of our crews during last week's exceptionally hot weather.

If your recycling (blue bin, blue bag, purple bin) was missed last week, please leave it out this week - we will collect it between Monday and Friday.
If your garden waste was missed last week, please take your bin(s) back in. We will empty your garden waste on your next scheduled collection, and we'll provide an additional garden waste collection later this year to make up for the missed service.

We would like to thank residents for their support and understanding while we balanced service delivery with the need to keep our crews safe during this period of extreme weather - find out more about our decision to do so.

Bin and bag instructions

Lost, stolen and damaged bins

You can order a new bin if it has been lost, stolen or damaged.

Please note there is £24 charge to replace lost or stolen black bins.

Order a replacement bin