keys with house keyring handing on hook

Welcome to Lichfield District - we hope you enjoy living here. 

We've designed this page to help you get to grips with local services and the key things you need to do to get up and running in your new home. Things we recommend you do first include:

  • set up your council tax account
  • apply for council tax support if you are on a low income - council tax support reduces the amount of council tax you may have to pay
  • register to vote at your new address
  • find out when your bins will be emptied and read our guide to what to put in your bins so you can help us to recycle as much as possible.
    • if you are moving into a new-build home, and there are no bins at your property, we will supply two bins for free (a blue bin for recycling and a black bin for non-recyclable waste*). Because we need to check that you are registered for council tax before delivering your bins, please call us on 0345 002 0022  to request your bins. Our phone lines are open Monday - Friday 9am – 5pm.
    • if you are moving into an existing home and there are bins at your property, please be aware we will not be able to change them for you, even if they are not brand new. If however your new home is missing a bin(s), please call us on 0345 002 0022 to order your replacement bin(s)*. Our phone lines are open Monday - Friday 9am – 5pm.
  • if you need help getting your bin to the kerbside we offer assisted collections - sign up for an assisted collection
  • sign up for our garden waste (brown bin) scheme, if you want to recycle your garden waste.
  • register with a doctor/dentist. To find your nearest GP surgery, dentists, hospital or any other health-related service is visit the NHS Choices website and enter your postcode.
  • if you spot any local issues or need to book a service, use our one form to report, book or apply for something.

We look forward to serving you!

*When we deliver bins (replacement or new) they will not always be brand new bins. We are committed to recycling and we clean and reuse bins wherever possible. Thanks for your understanding.