Forgotten how to login to see your e-bill?
If you have signed up for an e-bill, but can't remember how to log in, follow these steps:
| 1. Click on the MyAccount link - you can find this in the header of this website: |
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| 2. A login screen will appear - enter your email address and password in the boxes provided: |
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| 3. If you have forgotten your email address or password, follow the Problems signing in? link, below the password box and follow the steps to set up a new password. |
| 4. Once you have logged in to your account successfully, scroll down to the box titled: Council tax and business rates and click on the Register/view my council tax account link below: |
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| 5. If you are signed up for a council tax account, you should then see your council tax account (as shown below): |
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| 6. You can then click on the various Quick Links to see information about your account (for example your bills and recovery notices): |
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| 6. If you haven't already registered for an online account/e-bill - find out how to register. |
Key information
- If you cannot use the password reset function in MyAccount, please contact our customer services team for support.
- If you have already linked an email address to a council tax account, but can't log in using that email/can't remember the email you use, you cannot set up another MyAccount and link it to the same council tax account. A council tax account can only be assigned to one email address. If you need support in this regards, please contact our customer services team.
