Director of resident and business services
Responsibilities
- Digital and transformation agenda
- Administration and collection of council tax and business rates
- Administration of housing benefits and local council tax support
- Corporate debt recovery
- Customer services (including reception and telephone)
- Housing, homelessness and housing advice
- Complaints and compliments
- MP enquiries
- Ombudsman investigations
- Equalities
- Oversight of disabled facilities grants delivered by the LATCO
- Building control services
- Land charges
- Joint waste services and recycling
- Streetscene
- Grounds maintenance
- Parks
- Community safety
- Parking and CCTV
Email Lizzie Barton, director of resident and business services