Key facts about MP enquiries
We received 97 MP enquiries. MP enquiries are often like a complaint, but the customer has used the MP to act on their behalf instead of coming to the council directly.
81% (79) were responded to within target timescales, which is a decrease on the previous year when 94% (109) were processed in a timely manner.
MP enquiries covered a wide range of services with the most in housing (20%, 19), operational services (18%, 17), planning (15%, 15) and environmental health (11%, 11).
Enquiries about pedestrianisation, disabled parking and council tax were also responded to.