SMS or text messages
We send customers text messages in relation to the following services:
Council tax, business rates and benefits
- Council tax reminders.
- Council tax arrangement reminders (when a payment fails).
- Adhoc text messages in relation to council tax, business rates or housing benefit claims.
The text messages are sent via Gov.Uk Notify and the sender shows as Revenues & Benefits - Lichfield District Council.
Housing
We send text messages to homeless customers, tenancy sustainment customers, and housing register applicants about:
- Appointment reminders.
- Contact requests.
- Request documentary evidence.
- Adhoc text messages in relation to homeless, tenancy sustainment and housing register applications.
The text message shows it is from Housing then when you open the message it says Message from Lichfield District Council.