Our privacy notice

Website

Our website (lichfielddc.gov.uk) logs a number called an IP address which is automatically recognised by the system when someone accesses it.

We will also record personal information if you:

• subscribe to or apply for services that require personal information through our online forms.
• report a fault and give your contact details for us to respond through our online forms. 

We employ cookie technology to help log visitors to our web site. A cookie is a string of information that is sent by a website and stored on your hard drive or temporarily in your computer's memory. The information collected is used for the administration of the server and to improve the service provided by the website.

No personal information is collected this way. You can reject the use of cookies but you may be asked for information again, e.g. to participate in a survey. Further information and how to block cookies is located at lichfielddc.gov.uk/cookies.

This statement only covers the council websites maintained by us, and does not cover other websites linked from our site.

My account/self service

We use a range of different systems, requiring a different account username and password to sign in. We make sure these are kept secure in our systems but you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computers and other applicable devices, and you agree to accept responsibility for all activities that occur under your account or password.

Cookies

To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most other websites do this too.

Our cookies improve your experience on our website by:

• remembering settings, so you don't have to keep re-entering them whenever you visit a new page
• remembering information you've given so you don't need to keep entering it
• anonymously measuring how you use the website so we can make sure it meets your needs

Our cookies aren't used to identify you personally. They're just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

To learn more about cookies and how to manage them, visit the About Cookies website.

The optional third party cookies we use on our website are to measure performance and usage of the website anonymously. They are limited to Google Analytics and Siteimprove's analytics service.