If you are sleeping rough, or know of someone who is sleeping rough, and need help to get into temporary accommodation, call us on 01543 308000 or outside of office hours call 01527 406643.
Depending on whether you are homeless or at risk of homelessness, want to apply to the housing register, or need support sustaining your tenancy, you will be supported by different team members.
- If you are homeless, or at risk of being made homeless within the next 56 days - you will be supported first by our housing options team - find out more.
- If you are applying to join our housing register you will be supported by our housing register team - find out more.
- If you need help to remain in your current tenancy, you will be supported by our tenancy sustainment team - find out more.
If you have a complaint about private rented housing, particularly if your landlord is refusing to or has simply not fixed an issue, you will be supported by our regulation and enforcement team. To report a problem to the team, please fill in our online report form.