When you contact us about our services we will collect, process and hold your information in order to provide you with the services you require.
We may collect information by phone, email, letter, WhatsApp, online or paper forms, in person at our reception desk, our out and about in the district, via CCTV or body cam, or via live chat, or thorugh one of our partners.
We* are a data controller under the General Data Protection Regulation/Data Protection Act 2018 as we collect and process personal data about living individuals.
This privacy notice explains, in general terms, how we use and share your information.
Detailed service specific privacy notices are included within our online forms.
*Lichfield District Council