Instead of calling us, you are now able to send us a query directly on WhatsApp. We're trialling WhatsApp for questions about bins and recycling first, before we roll it out to other services. We look forward to helping you on WhatsApp.

WhatsApp us with your waste and recycling queries

We are running a trial pedestrianisation scheme in Lichfield City centre. As part of the trial, vehicle movement is restricted within the pedestrianised zone at all times, which includes Market Street, Tamworth Street (beyond the signs), Conduit Street, Breadmarket Street, Bore Street, Dam Street, Sandford Street (beyond the signs) and Bird Street (beyond the signs). Please be aware from Monday 22 July 2024 penalty charge notices will be issued to anyone not following the new restrictions within the pedestrianised zone. Find out more.

Making our services accessible

Visiting us in person

The open evenings are being held in the Council Chamber at District Council House.

Our offices are located at District Council House, Frog Lane, Lichfield, WS13 6YU. Our reception desk is open weekdays, Monday - Friday 9am - 5pm (not including bank holidays).

There are a limited number of parking bays with free parking for up to 30 minutes. If these are not available, the nearest car parks can be found on our car parking map page.

For disabled users, there is a ramp into the building. There is also disabled parking in Frog Lane including directly outside the office.

Our offices have audio induction loops.